Click & Collect Service

Featuring our best-selling products, you can now order online and collect in our seller’s store. Simply follow these quick and easy steps…

  1. Browse our inventory of amazing deals near you.

  2. ‘Buy it Now’ order your chosen product.

  3. Receive your collection notice immediately with store details.

  4. Collect your bargain deal from your local store.


How quickly will I receive my order?

Builders Bay will confirm your collection date with you once we have received and processed your order. If your order is in stock the following guidelines will apply and your we will contact, you to confirm the time of collection:

  • In stock orders ordered before 4pm, collect from 7.30am the next working day
  • In stock orders ordered after 4pm, collect from 1pm the next working day

Are all products available to Click & Collect?

No, only a selection of the best deals on surplus and end of line products. All Click and Collect products are clearly identified by the Click and Collet button on the item page.

Can I pay for my order instore?

Payment is required at the time of order to ensure allocation of the product(s).

How I be notified when my order is available to collect?

Yes, once you’ve clicked submit on your order you will receive email confirmation of your order and your nominated store will then call to confirm pick up dates and timings.

Is there a minimum or maximum limit to how many items I can order?


Will I be able to contact my Builders Bay to amend my order?

Yes, if there are any changes to your order please contact us on with your details and the purchase code at the earliest convenience.

Can I collect on a Saturday?

Saturday opening hours may vary from seller to seller, if you would prefer to collect on a Saturday please contact Builders Bay to arrange this collection.

What happens on Bank Holidays?

Sellers opening hours vary over bank holiday periods. Once you have placed your Click & Collect order please contact Builders Bay to see whether it is possible to arrange collection on a bank holiday.